Shipping Policy – Chapter by ABCG

At Chapter by ABCG, we are committed to delivering your products safely, quickly, and reliably. Please review our shipping policy below for complete details.

 

1. Order Processing Time

• All orders are processed within 1–3 business days.
• Orders are not processed or shipped on Sundays or public holidays.
• In case of high order volume, processing may be slightly delayed. Customers will be notified accordingly.

 

2. Shipping Time

• Standard Delivery (Pakistan): 3–5 business days
• Remote Areas: 5–7 business days

We strive to ensure timely delivery; however, delays may occur due to courier issues or unforeseen circumstances.

 

3. Shipping Charges

• Free Shipping on orders above PKR 5000
• A standard delivery charge of PKR 750 applies to orders below this threshold

Shipping charges (if any) will be calculated and displayed at checkout.

 

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/Email.
• You can track your shipment through our courier partner’s website.

 

5. Delivery Partners

We work with reliable courier services across Pakistan to ensure safe and timely delivery of your orders.

 

6. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) across Pakistan.
• Please ensure someone is available to receive the parcel at the provided address.

 

7. Delivery Issues

If you face any of the following issues:

• Delayed delivery
• Damaged package
• Wrong item received

Please get in touch with us within 48 hours of delivery at:
📧 chapter@albaricg.com
📞 +923116031895

 

8. Address Accuracy

• Customers are responsible for providing accurate shipping details.
• Chapter by ABCG is not responsible for delays or losses due to incorrect addresses.

9. Order Delays Disclaimer

While we aim to deliver within the given timeframe, delays may occur due to:

• Weather conditions
• Courier service disruptions
• National holidays

We appreciate your patience and understanding.

 

10. Contact Us

For any shipping-related queries, feel free to reach out:

Chapter by ABCG
📧 chapter@albaricg.com
📞 +923116031895